The purpose and mission of the enhanced Town of Beaufort parking program is to balance the parking needs of the community with the competing interests of businesses, restaurants, employees, visitors and residents seeking to gain convenient access to available parking spaces in the Downtown area. Sound, effective parking policy and program management will be critical going forward to ensure adequate turnover of the Town’s available space inventory (on-street and off-street), as well as safeguard the vitality and economic potential of the Town of Beaufort’s citizens, visitors, residents and stakeholders.
PARKING ENFORCEMENT & TICKETS
Beaufort Parking, managed by Lanier Parking Solutions, is responsible for the issuance, collections and administration of any parking tickets and the collections and support of all parking paystations in downtown Beaufort.
The duties, responsibilities, and functions of our Parking Enforcement Ambassadors are:
- To provide quality, courteous customer service and promote the safety and the proper flow of traffic and turnover throughout the streets of downtown Beaufort.
- To protect the rights of the pedestrians and parking public who abide by local and state parking ordinances and laws.
- To assist in providing available parking to residents, visitors and businesses.
- To enforce the city and state parking ordinances and laws.
- As a representative of the Town of Beaufort and Lanier Parking Solutions, ambassadors will perform their duties in a professional manner at all times and to the highest standards.
PAY MY PARKING TICKET
You can pay for your parking ticket(s) by the following methods:
Online: Tickets can be paid online at www.remit-online.com/252001 by debit/credit card (MasterCard, Visa, and/or Discover), subject to convenience fee at any time.
By Mail: Checks or money orders should be made payable to: Town of Beaufort. Include the ticket number and license plate number of the ticketed vehicle on your check or money order. Checks and money orders can be mailed to:
Town of Beaufort
PO Box 390
701 Front Street
Attn: Beaufort Parking
Beaufort, NC 28516-0390
In person: Payments can be made in person using cash, check or money order, or credit cards only at Beaufort Town Hall located at: 701 Front Street, Beaufort, NC 28516 Monday through Friday; 8:00 AM-5 PM. Payable to Town of Beaufort.
Dropbox: Check or money order payments can also be dropped in the Payment Drop Box located behind Town Hal beside the driveway.
CONTEST MY PARKING TICKET
Anyone that wants to appeal a ticket(s) can do so within 10 days of ticket issuance.
Online: You may appeal online at: www.beaufortappeals.com. Follow directions and include the requested information.
Town of Beaufort
PO Box 390
701 Front Street
Attn: Beaufort Parking Appeal
Beaufort, NC 28516-0390
In person: You can request and complete an Appeal Form in person at: 701 Front Street, Beaufort, NC 28516 Monday through Friday; 8:00 AM-5:00 PM. A response will be provided by mail within 3-10 business days.
By Phone: Beaufort Parking does not take parking appeals over the phone.
Parking Enforcement Ambassador: Please note that the parking enforcement ambassadors do not have the capability or authority to void your ticket. Please follow one of the methods above to appeal your ticket.
PAY BY PHONE
The Town of Beaufort now offers the ability to park by cell, by downloading the PayByPhone app, the most convenient way to pay for parking.
How can I register for PayByPhone?
Registering your credit card is quick and easy. Sign up by downloading the PayByPhone parking app or by registering at paybyphone.com.
Once I find a parking space, how do I start my PayByPhone session?
Once registered, you only need to park, click on the PayByPhone app on your Smartphone, as your account information is already stored, enter the location number, select how long you wish to park for, confirm and you will be done! PayByPhone is easy, convenient and will relieve you of the stress of having to account for the parking time to avoid a ticket.
What kind of mobile phone can I use with PayByPhone?
Any smartphone, such as Apple, Android or Blackberry. By going to the PayByPhone website, paybyphone.com, you can click on the appropriate link for your Smartphone to download the mobile app.
How can I avoid getting a parking ticket when using PayByPhone?
PayByPhone has a feature that will alert you via text message when your parking session is about to expire, thus allowing you to extend the time without having to walk to the vehicle and avoid getting a citation. Posted time limits still apply.
How much does it cost to register for PayByPhone?
Registration is free. There is a $0.25 transaction fee added to your parking payment.
Can I use PayByPhone outside of the limits of the Town of Beaufort?
Yes, you can use PayByPhone in hundreds of locations across the nation including Wilmington (NC) and Wrightsville Beach (NC).
How do I extend the parking session using my Smartphone?
You can simply extend the time by clicking on the “extend” feature on the PayByPhone mobile app before the parking session has expired.
How do the Parking Enforcement Ambassadors know that I have paid for parking?
When you pay for parking using PayByPhone, your parking status will be displayed on the handheld device used by the enforcement officers. Please ensure the plate number was entered correctly and note that any posted parking time limits still apply.
Can we add other vehicles to the same PayByPhone account?
Yes, for more details, please visit paybyphone.com and click on “my account” in order to add more vehicles to your account.
How can we know that the credit card transaction is secured?
Yes, it is secured because the credit card number is encrypted when you sign up and it is never entered, displayed or spoken during a telephone transaction.
Can I obtain a payment receipt?
Yes, to print a receipt, please go to the PayByPhone website and, once you have logged in, the system will show you the account history where all of your transactions are saved. You will need to select the date and print the receipt.
More information can be found by visiting: https://support.paybyphone.com/hc/en-us
Please note your parking space number when you park. Our parking paystations accept U.S. Coin and debit/credit card (MasterCard, Visa, and/or Discover). You can also park by cell using the PayByPhone app. Please note you do not need to place the receipt on your dashboard.
To report a damaged parking paystation, please contact 252-728-2141 ext. 232 and pay at any of the other parking paystations located throughout downtown.
RESERVE A PARKING SPACE
To request a temporary parking space reservation for construction or events, please submit a written request via email (email@example.com) or mail (Town of Beaufort, PO Box 390, Beaufort, NC 28516) or in person (701 Front Street) 45 days prior to the requested space reservation date. All parking space closures must be approved by the Board of Commissioners during Pay To Park season.
CONTACT THE LANIER OFFICE BY PHONE AT (252) 728-2141 ext.232