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Public Utilities News and Information
WHAT TO DO IF YOU HAVE AFTER HOURS WATER OR SEWER PROBLEMS:
FIRST - Call 252-728-3175 and listen to the recording. You will be given an emergency contact number to call. A town employee will check your problem and inform you if it is necessary for you to call a plumber.
PLEASE DO NOT CALL A PRIVATE PLUMBER WITHOUT CONSULTING THE TOWN FIRST.
We have spent a tremendous amount of money and time repairing and replacing the old sewer lines throughout town. Calling a plumber without the town's knowledge could lead to damage to the new liner.
Notification regarding Fats, Oils and Greases in the Wastewater Collection System
“Many overflows, or SSO’s, are caused by the accumulations of fats, oils, and greases (FOG) in the wastewater collection system. While the collection system is designed to handle and safely transport sanitary waste to the wastewater treatment plant, too much FOG placed into the system can cause clogs and result in an overflow, especially after high flow events such as heavy rains. Dumping fats and oils derived from animal and vegetable sources, including meats, nuts, cereals, and beans, down any drain, in either a home or business, can cause a stoppage that forces raw, untreated waste to spill into our yards, streets, and streams. The Town has adopted a sanitary sewer ordinance in an attempt to reduce the frequency of grease-related overflows.”